PRIVACY POLICY
PRIVACY POLICY
Mila D’Opiz SA
Kindly read and familiarize yourself with this Privacy Policy before browsing on our website or making use of any of our services and submitting your personal data. You browsing and making use of our website indicates that you have both read and agree to the terms of this Privacy Policy.
Introduction
Please note that by using the website www.dopiz.co.za, you authorise Mila D’Opiz SA to collect, record, organise, store, use and/or transfer your personal data according to this Privacy Policy. In this document, "we", "our", or "us" refer to Mila D’Opiz SA. Mila D’Opiz SA places great importance on the protection of user’s privacy and its obligations in accordance with the legal provisions in force.
We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information.
This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.We undertake to preserve the confidentiality of all information you provide to us and hope that you reciprocate. Our policy complies with the Protection of Personal Information Act 2013. The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal information. Except as set out below, we do not share, sell, or disclose to a third party, any information collected through our website.
Information we process
We may collect, use, store and transfer different kinds of personal information about you, once you access our website. We have collated these as follows:
Your identity includes information such as:
- First name, last name, title, date of birth, and other identifiable information that you may have provided at some time.
- Your contact information includes information such as billing address, delivery address, email address, telephone numbers and any other Information you have given to us for the purpose of communication.
- information about our commercial transactions, in particular transaction numbers, history of your purchases, including information such as your bank account and payment card details.
- Information about the products and services you have purchased from us.
- Technical information includes your internet protocol (IP) address, browser type and version, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
- Marketing information includes your preferences in receiving marketing from us; communication preferences; responses, and actions in relation to your use of our services.
- Mila D’Opiz, and the services available through the Website, may contain links to other third party websites, including (without limitation) social media platforms, payment gateways, appointment scheduling and/or live chat platforms.
Although absolute security cannot be guaranteed on the internet, Mila D’Opiz SA has in place up-to-date, reasonable technical and organisational security measures to protect your Personal Information against accidental or intentional manipulation, loss, misuse, destruction or against unauthorised disclosure or access to the information we process online.
Information relating to your method of payment
Payment information is never taken by us or transferred to us either through our website or otherwise. Our employees never have access to it.
At the point of payment, you are transferred to a secure page on the website of [Pay wise / Zapper/ PayPal] or some other reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.
Complaining
When we receive a complaint, we record all the information you have given to us.We use that information to resolve your complaint.
Use of information we collect through automated systems when you visit our website:
Cookies
Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalized experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period, such as one day or until you close your browser. Others last indefinitely.
Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.
When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.
If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.
We use cookies in the following ways:
- to track how you use our website
- to record whether you have seen specific messages we display on our website
- to keep you signed in to our website
- to record your answers to surveys and questionnaires on our website while you complete them
Personal identifiable information from your browsing activity
Requests by your web browser to our servers for web pages and other content on our website are recorded.
We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.
We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.
If combined with other information we know about you from previous visits, the information possibly could be used to identify you personally, even if you are not signed in to our website.
Our use of re-marketing
Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve you an advert for our products or services when you visit some other website.
We may use a third party to provide us with re-marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.
Credit reference
To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.
Control over your own information-Your duty to inform us of changes
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes.
Removal of your information
If you wish us to remove personally identifiable information from our website, you should contact us to make your request.
This may limit the service we can provide to you.
Verification of your information
When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
Other matters
Use of website by minors
We do not sell products or provide services for purchase by minors,, nor do we market to minors.
If you are under 18, you may use our website only with consent from a parent or guardian
we will take appropriate measures to contact the person and, if necessary, to delete this personal data from our servers and/or those of our service providers.
Encryption of data sent between us
We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or another trust mark in your browser’s URL bar or toolbar.
How you can complain
If you are not happy with our privacy policy or if you have any complaint then you should tell us. You can contact us on info@miladopiz.co.za.
Compliance with the law
Our privacy policy has been compiled so as to comply with the law of South Africa or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.
However, ultimately it is your choice as to whether you wish to use our website.
Review of this privacy policy
We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website.
If you have any question regarding our privacy policy, please contact us.
General
This Website is owned and operated by Montana Cosmetics CC. Registration Number:1987/015565/23) ,a private company owned and operated in accordance with the laws of the Republic of South Africa.
Address: 8 Mellor Road, Morningside Sandton, 2196, South Africa,
Contact Number: 012-686-9147.
Email address: info@miladopiz.co.za.